QDE

Privacy Policy

Introduction

Hizakura B.V. respects the privacy of its users and is committed to protecting their personal data. This policy outlines our practices concerning the collection, use, and sharing of your personal data.

Data We Collect

We collect the following personal data from our users:

  • Name
  • Billing Address
  • Email Address
  • Phone Number

How We Use Your Data

We use your data for the following purposes:

  • Providing and maintaining our services
  • Billing and account management
  • Responding to queries and support requests
  • Compliance with legal requirements and protection against fraudulent activities

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for billing, account management, and compliance with legal, regulatory, and reporting requirements.

Your Rights:

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Object to the processing of your personal data
  • Request data portability

To exercise these rights, please contact us via our support channels.

Please check our GDPR Compliance Statement for more information on your rights.

Data Sharing and Transfer

Hizakura B.V. does not share personal data with third parties or affiliates. All data is stored and processed within the European Economic Area (EEA).

This website (qde.com) does not set any cookies. We use no advertising, tracking, analytics, or functional cookies, which is why you will not see a cookie banner.

Your language preference is not stored in a cookie — the language is determined entirely by the URL (e.g. /nl/ or /de/). Your light/dark theme preference is stored in your browser's localStorage; this is not a cookie and is never transmitted to us.

Cookies on Our Subdomains

The following services on our subdomains set their own first-party functional cookies, such as session cookies needed to keep you logged in:

  • portal.qde.com — customer portal
  • cloud.qde.com — cloud services
  • docs.qde.com — documentation

These cookies are strictly functional and are not used for advertising or cross-site tracking.

Third-Party Cookies

We do not set any third-party cookies. Our analytics service (Plausible) is cookie-free and does not track individual users.

Changes to This Policy

Any changes to this privacy policy will be communicated through our official website or via email.

Contact information

Company:
Hizakura B.V.

Address:
Bargelaan 200
2333 CW Leiden
The Netherlands

Email: legal@qde.com
Tel: +31 85 760 3978